The Change Communication Audit
Know exactly where your message is strong. Know exactly where it’s exposed. Paste any draft change communication and get a six-dimension diagnostic, free, forever.
No spam. Unsubscribe anytime.
Every change communication has a blind spot.
The restructure email your VP just approved? Strategically sound. Legally reviewed. Completely blind to the shadow narrative already running through your operations floor.
The all-hands script that tested well with the leadership team? Polished. Positive. And about to land in a room full of people who will hear “exciting new chapter” and immediately translate it into “my job is on the line.”
The Slack announcement you’re about to send to 800 people? Clear to you. Ambiguous to everyone who reads “streamlining operations” through the lens of their worst fear.
The problem isn’t that these communications are badly written. It’s that nobody audited them through the eyes of the people who have to live with the change.
This isn’t a rewriting tool. It’s a diagnostic.
Paste any draft change communication (an email, a town hall script, Slack announcement, manager talking points, intranet post) and the Skill runs it through a six-dimension diagnostic framework built on 30 years of Fortune 100 change management expertise.
You get a structured report with traffic-light ratings, specific language flagged from your draft, and actionable recommendations for every gap. No vague feedback. No generic suggestions. Every finding is grounded in the exact words your audience is about to read.
The Six Dimensions
1.
Audience Specificity
Is this written for a specific audience, or does it try to speak to everyone at once? A message that speaks to everyone speaks to no one. The Skill checks whether your language reflects how this audience thinks, works, and worries.
2.
The "So What?" Test (WIIFM)
Can the reader answer “what does this mean for my day-to-day?” If you tell a team “we’re driving operational efficiency,” you’ve told them nothing they can act on. The Skill checks whether corporate objectives have been translated into personal impact.
3.
Shadow Narrative Exposure
This is where most communications fail without knowing it. The Skill identifies the dominant fears your audience is carrying, by change type, and checks whether your message addresses them head-on or leaves a vacuum that rumor will fill.
4.
Action Clarity
Does the reader know exactly what to do next? Not "stay tuned" or "more information to follow," but a specific behavioral ask with a date, a channel, or a named person.
5.
Tone & Emotional Intelligence
Does the language acknowledge the human experience of this change, or does it only cheerlead the future state? The Skill checks whether your tone is appropriate for the level of disruption.
6.
Jargon & Ambiguity Risk
“Streamlining operations” means “better processes” to the person who wrote it. It means “my job is on the line” to the person who reads it. The Skill flags corporate jargon that triggers anxiety and language that different audiences will interpret through the lens of their worst fear.
What you get back
A structured diagnostic report. For each dimension:
- A traffic-light rating: ✅ Strong, ⚠️ Needs Work, or 🔴 Critical Gap
- Specific language from your draft that triggered the rating
- An explanation of why it matters and what risk it creates
- For every gap: a specific, actionable recommendation describing what the fix needs to accomplish
Plus an overall assessment: what’s strongest, what’s the single biggest risk if it goes out as-is, and what type of intervention would have the most impact.
After every audit, paste your revised draft and get a fresh assessment. The natural workflow is audit → revise → re-audit.
See it in action
A national logistics company (300 frontline warehouse and transport staff) is restructuring its operations division. The VP of Operations has drafted an all-staff email to announce the changes. The comms manager wants to audit it before it goes out.
Example prompt
“Please audit this communication. It’s going to 300 frontline operations staff across our five distribution centers. We’re announcing a restructure of the operations division consolidating three regional teams into two, with new reporting lines and some role changes. The room is warm, people have heard rumors for weeks.”
Input prompt
Subject: Exciting Changes to Our Operations Structure
“Team, I’m writing to share some exciting news about the future of our operations division. After careful review, we’ve decided to streamline our regional structure to better serve our customers and position the company for growth.
Effective March 1, we will be consolidating our three regional operations teams into two larger, more efficient hubs. This transformation will enhance our capabilities, reduce complexity, and create exciting new career pathways for our people.
We’re committed to minimizing disruption during this transition and ensuring every team member is supported. More information will follow in the coming weeks.
I’m confident this is the right move for our company and I look forward to this next chapter together.”
David Chen, VP Operations
Audit output
Full audit includes all six dimensions with specific language flagged and actionable recommendations.
The audit flagged that calling a restructure “exciting” when 300 frontline staff have been hearing rumors for weeks will land as tone-deaf at best. The email doesn’t address the three questions every employee will have within seconds: “Is my job safe?”, “Will my reporting line change?”, and “When will I know what this means for me?”
Downloadable reports
Every completed audit is available as a downloadable deliverable in two formats:
PowerPoint (.pptx)
One slide per dimension with traffic-light ratings, findings, and recommendations. Ready to present to stakeholders or attach to a change management plan.
Word Document (.docx)
The full diagnostic report as a professional document you can save, share, or include in your project files.
Everything you need to get started
The Skill File + User Guide
Get the .zip skill file and step-by-step setup guide delivered to your inbox.
Example Case Study
See a full audit output so you know what to expect.
What this Skill doesn’t do
It doesn’t rewrite your communication. It doesn’t generate alternative drafts. It doesn’t produce replacement copy. It diagnoses with precision, with specificity, and with the directness of a senior practitioner who reads your draft, puts down their coffee, and tells you exactly what’s going to happen if you send it as-is.
What you do with the diagnosis is your call. You’re the practitioner.
Who it’s for
1.
Change managers
who need a structured review framework for every communication across a program
2.
Internal communications leads
who want evidence-based feedback instead of subjective opinions
3.
HR business partners
who need to catch tone-deaf language before sensitive announcements go out
4.
Senior leaders
who want to know how their announcement will actually land before they send it
5.
External consultants
who want a consistent diagnostic layer for every client engagement
What you get
- The Skill File, optimized for Claude, ready to deploy in minutes
- Six-dimension audit framework with traffic-light severity ratings
- Shadow narrative detection calibrated to change type
- Downloadable .pptx and .docx report generation. Every audit available as a professional deliverable
- Audit → Revise → Re-Audit workflow built in
- Works on Claude Free and Claude Pro
80+ languages. Zero extra cost.
The Change Communication Audit operates in over 80 languages natively through Claude. Prompt in your language. Receive a culturally calibrated diagnostic that accounts for how change communications land in your specific region, because a restructure announcement in Frankfurt requires different sensitivity than one in Dallas.
This isn’t translation. It’s full diagnostic generation built from the ground up in whatever language your organization communicates in.
The natural upgrade path
The audit tells you what’s wrong. These skills fix it.
Get the Change Communication Audit
Paste any draft. Get a six-dimensional diagnostic. See what specialist AI actually looks like. Free. Forever. No catch.
No spam. Unsubscribe anytime.
If you like what it does and want specialist tools that close the gaps it identifies, the professional skill catalogue has department-tailored rewrites, shadow narrative neutralization, ADKAR®-mapped narrative architecture, town hall Q&A preparation, and more.