Get in touch.
Have a question about a skill, need help with setup, or want to talk about team licensing? We respond within one business day.
General Inquiry
Questions about skills, setup, pricing, or anything else? Email us directly and we’ll get back to you within one business day.
gretchen@changeessentialsai.comTeam Licensing
Managing a team of consultants? We offer multi-seat access for firms with three or more practitioners. Email us with your team size and requirements and we’ll put together a proposal.
gretchen@changeessentialsai.comTechnical Support
Having trouble? Try these steps before reaching out.
- Confirm your Claude account is active — log in at claude.ai and verify you can start a new conversation.
- Check the file was uploaded correctly — go to Settings → Capabilities → Skills in your Claude account and confirm the skill is listed and toggled on.
- Start a new conversation — sometimes context from a previous chat can interfere. Open a fresh chat.
- Try the command again — copy the exact command from the quick-start guide and paste it in.
- Check your usage limits — if you’re on Claude’s free tier, you may have hit a daily limit. Claude Pro provides higher limits.
Still stuck? Email us at gretchen@changeessentialsai.com with a description of the issue, the skill you’re using, and any error messages you see. We’ll get back to you within one business day.
Quick Reference
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